Delivery and Postage
Delivery Service
We use Royal Mail 'First Class™' service for delivery to all locations in the UK. Most First Class items do arrive by the next working day although we do not guarantee next working day delivery.
Delivery Charges for Royal Mail 'First Class™' service
To simplify our delivery costs we use the following pricing structure.
|
Value of
Products
|
Delivery
Charges
|
|
|
From
|
To
|
|
|
£0.00
|
£20.00
|
£3.95
|
|
£20.01
|
£35.00
|
£4.95
|
|
£35.01
|
£50.00
|
£5.95
|
|
£50.01
|
£80.00
|
£6.95
|
|
Above £80
|
Free
|
|
Missed delivery
If you are out when your parcel is being delivered, Royal Mail will leave a ‘We’re holding an item of mail for you’ card at the delivery address. This card gives you the address and opening hours of your local delivery office, so you can either call in and pick up your package, or you can telephone and ask for your package to be redelivered when you’ll be in.
If you can’t pick up your package, someone else can do it for you - all they need to do is take proof of your identity and address. Otherwise you can phone or send the card back to the delivery office, letting them know when they can re-deliver your package. You can also use the card to let them know if you’d like your package delivered to a different address, or to a local Post Office™ (please note that there’s a 50p charge for re-direction to a local Post Office). If still undelivered after one week they will return the package back to Alpha7 Hair Care.
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