Returns Policy

Should you need to return any part of your order, you must first confirm your request to us in writing by email at, we will then issue you with a Return Merchandise Authority (RMA) number which must be clearly displayed on the return packaging. If you do not cancel your order either before dispatch or within 14 days of receipt, you will be deemed to have accepted the goods and no refund will be due to you. Goods must be returned unopened and in such a condition where they are suitable for resale.

Return merchandise with RMA number to:

Aura Fancy Dress
(print RMA number Here)
The Market Place, Altrincham Market, Altrincham, Greater Manchester, WA14 1SA, United Kingdom.

NOTE: Product(s) returned without an RMA number will not be accepted and you may be asked to pay the shipping cost to return the product(s) to us. 

 Please Note: This returns policy applies to Online Purchases Only. We have a seperate instore policy clearly displayed instore. 

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